Connect With Our Technical Team
Have questions regarding motor specifications, frame geometry, replacement parts, or battery maintenance? Send us a direct message below.
Support Center
We take pride in responsive, personalized technical assistance. You will always communicate with trained specialists knowledgeable in electric bikes and battery systems.
Direct Email Support
info@oraimobike.comDedicated technical replies within 12 to 24 business hours.
Operating Schedule
Monday through Friday: 8:00 AM to 6:00 PM EST
Saturday: 9:00 AM to 2:00 PM EST
Corporate Headquarters
Oraimo Bike Mobility Group
Apex Clean Transportation Center, Delaware, USA
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Send Us A Message
Fill in your details below and an electric mobility technician will reply to your email within twenty four business hours.
24 Hour Response
Prompt technical assistance from factory certified advisors.
UL 2849 Safety Guidance
Certified guidance for lithium battery packs and safe charging.
Factory Parts Support
Direct assistance on motors, sensors, replacement chargers, and throttles.